Past Papers Management, Bahaudin Zakariya University, Multan

B.COM PART II

1st annual examination, 2012

Principles of Management (Paper 1)

Time Allowed 3 Hours

Note: Total 9 questions are given.

Attempt any five questions.

Question No. 1 is compulsory.

Attempt any four questions from question no. 2 to 9

Each Question carries equal marks=20    Total Marks =100

Question No.1.  (10 short questions each carries equal marks=2)                       Total Marks=20

1.       Define management.

2.       What are the different functions a manager needs to perform?

3.       Name the major theories in the classical approach.

4.       List the major components of external environment.

5.       Define organizational culture.

6.       List the eight steps in the decision-making process.

7.       What is involved in planning?

8.       List the six key elements in organizational design.

9.       List the early theories of motivation.

10.   What are the three steps in the control process?

Question No.2.  Discuss the Fayol’s 14 principles or fundamental rules of management that could be applied to all organizational situations.

Question No.3.  Discuss how today’s managers use Taylor’s Scientific Management Principles.

Question No.4.  Describe different decision-making styles and discuss how biases affect decision-making.

Question No.5.  Classify the types of goals organizations might have and the plans they use.

Question No.6.  Explain and discuss how Frederick Herzberg’s two-factor theory proposes that intrinsic factors are related to job satisfaction, while extrinsic factors are associated with job dissatisfaction of employees.

Question No.7.  Discuss how Maslow’s theory explains employee’s motivation.

Question No.8.  Define leader and leadership. Also, differentiate between Managers and Leaders.

Question No.9.  Discuss what it means to be socially responsible and what factors influence that decision.